FAQs

HOW DO I KNOW IF A PART IS COUNTERFEIT?

Unfortunately, Motorcraft high quality breeds a lot of imitation. Every Ford Part is stamped with the Blue Oval or Motorcraft® brand so that you know it’s authentic. If a part you received does not have one of those stamps, then it’s not a Ford Part.

WHAT DO I DO IF I SUSPECT I HAVE A COUNTERFEIT PART?

Ford Motor Company takes the reputation and legality of its parts very seriously. If you suspect youve received a fake Ford Part – one in Genuine Parts or Motorcraft® packaging that is not stamped with the Blue Oval or Motorcraft® brand – greatly appreciate knowing about it. Information will be reviewed and handled discreetly and professionally by a trained Ford Motor Company representative. Visit fordbrandprotection.com for more information.

WHAT IS A MSDS?

The material safety data sheets (MSDS) are part of the Federal Hazard Communication Standard. This regulation is administered by the Occupational Safety and Health Administration (OSHA) under the Occupational Safety and Health Act of 1971 with its amendments. The purpose of the Hazard Communication Standard is to provide information to people who may be exposed to hazardous materials in their jobs. The MSDS also contains information required to comply with various federal and state regulations in written form. Chemical manufacturers and importers are required to obtain or develop a material safety data sheet for each hazardous chemical they produce or import. Distributors are responsible for ensuring that their customers are given a copy of these MSDS. Employers must have an MSDS for each hazardous chemical they use.

WHAT ARE VOCS?

Volatile Organic Compound (VOC) means any compound containing at least one atom of carbon, excluding certain compounds. Examples of products which contain VOCs include glass cleaners, engine shampoos, brake cleaners, carburetor or fuel-injection air intake cleaners, and windshield washer solvents.

IS THERE ANY CONSIDERATION OF HAVING AN INTERVAL SCHEDULE FOR POWER STEERING FLUID?

Power steering fluids and systems are designed to be filled for life. No fluid changes are necessary unless the system is dismantled.

CAN I USE A "UNIVERSAL" ANTIFREEZE/COOLANT IN MY VEHICLE?

Ford does not recommend the use of non-approved "universal" coolants in Ford, Lincoln, and Mercury vehicles. For more information on Ford’s position on "universal" antifreeze/coolants and potential consequences of using an incompatible coolant.