FAQS

IF MY VEHICLE IS NOT BRAND NEW, CAN I STILL REGISTER FOR THE LIFT SHIELD WARRANTY?

• Yes, as long as your vehicle is still within the 5 years / 60,000 miles range from the original in-service date.

IS MY VEHICLE ELIGIBLE FOR COVERAGE IN THE LIFT SHIELD WARRANTY PROGRAM?

• There are several factors that determine eligibility for coverage in the Lift Shield Warranty Program, including vehicle age and current mileage. You can check to see if your specific vehicle is listed on the Qualifying Kits Page.

DO I HAVE A TIME LIMIT TO REGISTER MY VEHICLE?

• There is no specific time limit to register your vehicle in the Lift Shield Program, as long as your vehicle is still within the 5 Years / 60,000 Miles range from the original in-service date. However, should you need to file a claim, in order to process your claim as quickly as possible, you are strongly urged to register your vehicle within 30 days of having your lift installed by an Authorized Pro Comp Installer.

WHAT KIND OF COVERAGE WILL I BE RECEIVING?

• Lift Shield will cover your vehicle until you reach 5 years / 60,000 miles. Therefore, you will be covered for 3 years / 40,000 miles, whichever comes sooner.

WHAT IF MY VEHICLE IS EQUIPPED WITH SUSPENSION COMPONENTS THAT ARE NOT MANUFACTURED BY PRO COMP LIKE SHOCKS, STEERING STABILIZERS, MULTIPLE SHOCK KITS AND TRACTION BARS? WILL MY LIFT SHIELD WARRANTY BE APPROVED?

• A Pro Comp Lift Shield qualifying kit in its entirety must be installed on the vehicle. Other suspension accessories can be added to the vehicle and it will not affect the validity of the Lift Shield Warranty.

I BOUGHT MY QUALIFYING KIT ONLINE, AM I STILL ELIGIBLE TO REGISTER FOR LIFT SHIELD?

• Absolutely, you just need to have the kit installed by an authorized Pro Comp Installer.

WHEN DID THE LIFT SHIELD WARRANTY PROGRAM COMMENCE?

• The Lift Shield Warranty was activated for customers back on August 1, 2012. If you bought a qualifying kit on, or after this date, you are eligible to activate a Lift Shield warranty.

HOW IMPORTANT IS IT THAT THE KIT IS INSTALLED AT AN AUTHORIZED INSTALLER?

• It is critical that your qualifying lift kit is installed at an Authorized Installer. This is mandatory for registration to be approved. This makes sure the kit is installed by a professional installer, preventing any installation issues that may present itself if conducted by another non-authorized party.