Warranty



Reach warrants its parts to be free of defects in material or workmanship for the period of one year from the date of sale to the retail user. This warranty does not cover labor or consequential damage claims of any kind. The use of distilled water as well as the proper coolant mixture is required. Reach’s sole liability to the purchaser shall be limited to the replacement of the defective part after inspection is complete and if said part is found to be defective only as a result of material or workmanship.

REACH INTERNATIONAL LIMITED RADIATOR WARRANTY

Reach International Inc. warrants its parts to be free of defects in material or workmanship for a period of one year from the date of sale to the retail user. This warranty does not cover labor or cons equential damage claims of any kind. The use of distilled water as well as the proper coolant mixture is required. The following conditions will not be covered under warranty.

  • Damage caused by excessive system pressures due to a faulty radiator cap or internal combustion leaks as obvious with blown tank failures.
  • Damage caused by obvious negligence, abuse, improper installation or maintenance. All vehicles/equipment must have a properly working engine overheat warning system as damage caused by overheating is considered driver negligence and will not be covered.
  • Corrosive damage caused by the effects of physical or chemical properties of water, steam, or other liquids or gases including the use of coolant or coolant mixtures other than that specified by the vehicle manufacturer.
  • External corrosion due to salt air corrosion in coastal areas.
  • Physical damage due to collisions, accidents, abusive handling or shipping.
  • Stripped threads on any component of the radiator such as on engine oil cooler lines, transmission oil cooler lines, drain cocks or temperature sensor connections.
  • Electrolysis caused by excessive stray electrical current in the coolant system is not covered under the warranty.


    • The following actions will immediately void product warranty

  • Use for applications other than what the unit was specifically designed for.
  • Repair, disassembly or modifications to the radiator.
  • Use in fleet, commercial, governmental, off highway or racing applications and use as a component of another manufacturer’s product.
    • The failed unit and a copy of the original purchase receipt must be presented with all claims to Reach International with all transportation expenses prepaid. Reach International will not assume responsibility for loss of warranty items in transit while in the possession of the freight carrier. Repair or replacement of the radiator at our sole discretion shall be the sole and exclusive remedy to which Reach International is obligated and to which the original retail purchaser is entitled. Reach International’s sole liability to the purchaser shall be limited to the replacement of the defective parts after inspection is complete and if part is found to be defective only as a result of materials or workmanship.

    REACH INTERNATIONAL LIMITED AIR CONDITIONING PARTS WARRANTY

    Reach International Inc. warrants its parts to be free of defects in material or workmanship for a period of one year from the date of sale to the retail user and for six months for commercial, fleet or off highway use vehicles. This warranty does not cover labor or consequential damage claims of any kind. The use and proper levels of O.E. quality lubricants and R134A refrigerant and flush solvent is required. All work must be performed by a certified A/C repair technician. All compressor replacements must also include replacement of the drier/accumulator and orifice tube if so equipped. The following conditions will not be covered under warranty.

  • Damage caused by improperly cleaned systems creating system blockages resulting in compressor oil starvation.
  • Damage caused by excessive system pressures due to faulty engine cooling systems, cooling fans, deteriorated or blocked condensers, electrical/safety switches and overcharging.
  • Damage caused by attempting to engage the compressor without pre-lubricating by hand (ten turns).
  • Damage caused by the use of incorrect oil viscosity, type of oil, under-lubricating, over-lubricating, undercharging, overcharging, and excessive moisture in the system.
  • Damage caused by the use of Refrigerants or lubricants other than that specified by the vehicle manufacturer.
  • External condenser corrosion due to salt air corrosion in coastal areas.
  • Physical damage due to collisions, accidents, abusive handling or shipping.
  • Stripped threads on any component such as on compressor mounting studs or hose connections.


    • The following actions will immediately void product warranty

  • Use for applications other than what the unit was specifically designed for.
  • Repair, disassembly or modifications of any kind.
  • Use in racing applications.
  • New driers left uncapped.
    • The failed part and a copy of the original purchase receipt must be presented with all claims to Reach International with all transportation expenses prepaid before any warranty credit can be issued. Reach International will not assume responsibility for loss of warranty items in transit while in the possession of the freight carrier. Reach International’s sole liability to the original retail purchaser shall be limited to the repair or replacement of the defective part at our discretion after inspection is complete and if part is found to be defective only as a result of materials or workmanship.

    REACH INTERNATIONAL LIMITED RADIATOR WARRANTY

    Reach International Inc. warrants its parts to be free of defects in material or workmanship for a period of one year from the date of sale to the retail user. This warranty does not cover labor or consequential damage claims of any kind. The use of distilled water as well as the proper coolant mixture is required. The following conditions will not be covered under warranty.

  • Damage caused by excessive system pressures due to a faulty radiator cap or internal combustion leaks as obvious with blown tank failures.
  • Damage caused by obvious negligence, abuse, improper installation or maintenance. All vehicles/equipment must have a properly working engine overheat warning system as damage caused by overheating is considered driver negligence and will not be covered.
  • Corrosive damage caused by the effects of physical or chemical properties of water, steam, or other liquids or gases including the use of coolant or coolant mixtures other than that specified by the vehicle manufacturer.
  • External corrosion due to salt air corrosion in coastal areas.
  • Physical damage due to collisions, accidents, abusive handling or shipping.
  • Stripped threads on any component of the radiator such as on engine oil cooler lines, transmission oil cooler lines, drain cocks or temperature sensor connections.
  • Electrolysis caused by excessive stray electrical current in the coolant system is not covered under the warranty.
  • Products used on vehicles with cooling system related recalls or Technical service bulletins will not be eligible for warranty without proof of required service prior to the sale of the failed unit.


    • The following actions will immediately void product warranty

  • Use for applications other than what the unit was specifically designed for.
  • Repair, disassembly or modifications to the radiator.
  • Use in off highway, racing applications or as a component of another manufacturer’s product.
    • The failed unit and a copy of the original purchase receipt must be presented with all claims to Reach International with all transportation expenses prepaid. Reach International will not assume responsibility for loss of warranty items in transit while in the possession of the freight carrier Repair or replacement of the radiator at our sole discretion shall be the sole and exclusive remedy to which Reach International is obligated and to which the original retail purchaser is entitled. Reach International’s sole liability to the purchaser shall be limited to the replacement of the defective parts after inspection is complete and if part is found to be defective only as a result of materials or workmanship.