FAQ

WHY BUY ROUGH COUNTRY?

• Rough Country's product quality, pricing, and customer service are unmatched in the industry.

WHAT IS ROUGH COUNTRY WARRANTY POLICY?

• Rough Country Suspension Systems offers a Lifetime Replacement Warranty on most suspension products.

• Check out Warranty Page for details.

WHAT IS THE DIFFERENCE BETWEEN A KIT AND A SYSTEM?

• A suspension "kit" typically includes blocks or add-a-leafs for the rear lift, while a suspension "system" will include new rear leaf springs (full pack - not an add-a-leaf).

WHY IS THE LISTED REAR LIFT HEIGHT LESS THAN THE FRONT?

• The majority of factory pickups set about two inches high in the rear when empty. This is so the trucks rear end will not be excessively low when the truck is loaded. With most people that lift their rigs, towing and load carrying is not a priority - lifted performance, tire clearance, and vehicle "look" are the primary issues. A more level stance is desired, and extra room is needed on the front, so the tires can clear the fenders when turning. Also, a more even front-to-rear attitude improves an unladen vehicles weight distribution which generally improves its handling when not carrying a load. Note that on most applications you have the option of altering rear lift height and /or method.

WHICH DIRECTION SHOULD THE SHIMS ON MY LEAF SPRINGS FACE?

• On vehicles with leaf springs mounted over the axles, the fat or tall part of the shim should face towards the bumper (i.e. the tall part of the shim on the rear leaf spring should face the rear bumper and vice versa for the front). On vehicles with the leaf springs mounted under the axle, the fat or tall part of the shim should face towards the center of the vehicle.

WHERE CAN I LEARN MORE ABOUT ROUGH COUNTRY COMPANY?

For company Information and to learn about Rough Country®, please visit the About Page.